FAQs
The key things to know before you build your booking flow.
Answers based on the current DayTidy product documentation and Free/Pro model.
What is an offering?
An offering is the public item a customer can view or book. It can represent an event, appointment, service, class, tour, or another configured bookable item.
What is the difference between DayTidy Free and DayTidy Pro?
DayTidy Free provides the required booking foundation. DayTidy Pro builds on it with licensed advanced commercial, automation, reporting, display, and operational workflows.
How do I authorize DayTidy Pro?
Open DayTidy → Webilia Connect in WordPress. Use an eligible Webilia account on Connect or an independent license code on Licenses. Connecting can consume a license seat; Pro installation and activation remain separate actions.
Can I use DayTidy for appointments?
Yes. Appointment-style offerings can use services, schedules, capacity rules, buffers, and resources such as staff, rooms, or equipment.
Can I use DayTidy for events and classes?
Yes. Event and class workflows can use one-time or recurring dates, ticket options, hosts, locations, participant details, and booking forms.
Can customers manage their bookings?
DayTidy Free lets authorized customers review bookings and cancel eligible reservations within the configured policy and deadline. Customers cannot reschedule themselves; an authorized administrator handles eligible moves. The Pro frontend dashboard is for trusted users managing offerings and resources.
Which payments does DayTidy support?
Free supports free bookings, on-site payment, and wire-transfer instructions. Pro adds configured Stripe, PayPal Standard, and WooCommerce Cart online checkout. WooCommerce is required only for the Cart approach; offline methods do not collect money automatically.
Can DayTidy connect with calendars?
DayTidy provides signed ICS subscription feeds for all bookings, individual offerings, and resources. Compatible calendar clients can subscribe to the appropriate feed. These subscriptions do not provide two-way synchronization or external busy-time blocking. Treat feed URLs as private; regenerating a URL invalidates the previous subscription.
Does cancelling a booking refund the payment?
No. Cancellation and payment are separate. Free can record an external refund; eligible Stripe/PayPal gateway refunds require Pro Online Refunds. A partial-refund status alone does not record the returned amount, so reconcile the payment record before requesting any further return.
Can one service reserve a provider, room, and equipment together?
The built-in assignment selects one resource per selected service or ticket option. Configure an eligible pool for automatic assignment or customer choice; listing several eligible resources does not reserve all of them together.
Does DayTidy Pro replace DayTidy Free?
No. DayTidy Pro requires DayTidy Free to be installed and active. The intended paid installation uses the Free package and the Pro package together.